Cookie & Privacy Policy

Please read our Cookie and Privacy Policy, any questions please don’t hesitate to contact us.

Privacy Policy

At New Bristol Brewery, we are committed to maintaining strong and meaningful privacy protections for customers. Our privacy policy is designed to inform you about the information we collect, how we use it, and your options about certain uses of information.

This privacy policy sets out how New Bristol Brewery collects and processes information about you. We gather your information when, among other things, you visit our website, use our applications on mobile phones or access our social media experiences. By participating in these, you consent to your information being collected, processed/or and shared in accordance with this Policy.

What information do we collect and why?

We collect and use information when you interact with us, when you use our products and services, and when you visit our website. This information is used to: Deliver and provide products or services; establish and maintain customer accounts; contact you about our products and services and direct offers or promotions to you; and monitor website statistics. Information may also be aggregated or anonymised by us for business and marketing uses. New Bristol Brewery may use your Information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you.

You may actively give us information about yourself when you become a New Bristol Brewery ale trend setter, purchase products from our online shop, respond to a customer survey or even email us. The information that you provide may include your name, date of birth, email address, telephone number, delivery address, billing address and password.

What choices do I have?

You have a choice to remove your personal information by accessing your account and deleting your information even though it might be needed to make a purchase or to take advantage of New Bristol Brewery offerings.

You have full control over how we communicate with you and can change this by contacting us through the New Bristol Brewery website.

How can I access and control my personal information?

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable UK law. We also take steps to ensure that the personal information we collect is accurate and up to date.

How will you share my personal Information?

We may share your information with our New Bristol Brewery entities and affiliates and the third parties described in our privacy policy. We may also share your information with third parties when it is necessary to involve a third party service provider to facilitate or offer our services such as participating in a trading platform or delivering your orders.

We will never share your personal information with a third party that is not directly related to us delivering on our obligation to you or to let you know about cool New Bristol Brewery things!

How long will you hold my personal information?

We will not hold onto your personal data longer than necessary to fulfil our commitment to you as a customer. Personal data processed for any purpose will not be kept for longer than is necessary for that purpose.

After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.

Questions about this Policy

If you have a question, concern or complaint about this Policy or our handling of your information, you can contact us by visiting the New Bristol Brewery website.